FREQUENTLY ASKED QUESTIONS

Here are answers to some common questions we all have when considering a diaper service. If you have any specific questions just give us a call at 707-775-1393 or send us a message at info@thediaperwagon.com

Questions About Cloth Diapers

What is the advantage of using cloth diapers?
Cloth diapers are an eco-friendly, natural alternative to single use, disposable diapers. We use unbleached cotton diapers, great for your baby's health and comfort. Wearing cloth diapers helps your baby potty train earlier. Using a diaper service is more convenient and less expensive than buying disposables. Each week we deliver fresh, clean cotton diapers and pick up of all your dirties. By using The Diaper Wagon you are supporting your local business community.
What kind of cloth diapers do you use?
We use OsoCozy® unbleached, all cotton diapers. These diapers are incredibly soft and absorbent. The Indian prefold diapers are a natural light brown color. The bleaching process to produce white diapers is not necessary since it can weaken the threads as well as pollute the environment.
Does cloth cause more diaper rash?
No! Studies have shown that heat, wetness and extended exposure to urea and bacteria are the culprits that cause the dreaded diaper rash (check out the resources page!). Cloth diapers combat those issues in a few ways; increased air flow, more frequent changes and cooler temperatures due to the breathable fabric. Combine that with the chemical free materials (just take a look at what's inside most disposable diapers - yikes!) and you have a recipe for a very healthy bottom! If the occasional rash does occur, give a call, we can talk you through it and make some great recommendations for treatment and ointment options.
Do all diaper rash creams work with cloth?
Cloth diaper can have a long life. Unlike single-use disposables (but very much like our clothing) they should be treated with some care. For example zinc, a somewhat common ingredient in creams and ointments, will stain the cloth and tends to seal the fibers, repelling moisture and drastically shortening the life of a cloth diaper.
The main ingredients we try to avoid: Calamine, Cod liver oil and Zinc oxide. Secondarily, cloth doesn't like Paraffin, petroleum jelly, white or yellow petrolatum, and mineral oil.
Ingredients and products that work well with cloth: Coconut oil, olive oil, grape seed oil, jojoba oil, cocoa butter, shea butter, lanolin, vitamin E, and beeswax.
This being said, you should use what works best for you, keep that baby-bottom happy and healthy.
How do I put on a diaper?
Check out this video which demonstrates five options of good cloth diapering technique.

Questions About Our Service

How does your service work?
Simply leave your bag of dirty diapers outside your front door on delivery day. We will come by and replace them with soft, clean, sanitized diapers. That's it! You don't even need to be home.
Every week we drop off the clean diapers in a waterproof diaper pail liner which doubles as our delivery bag. You just unpack the clean diapers from the liner and place it in your diaper pail. Throughout the week, you will put the soiled diapers in the pail. At the end of the week count the clean diapers you have remaining at home, indicate this number on the bag label, close the bag with the provided twist-tie and leave it outside for pick-up.
What if I’m going on vacation?
Before you leave for your vacation, simply call our office or send an e-mail to let us know the dates you will not be needing service. If you wish to cloth diaper on vacation let us know you want some extra diapers and we will give you extras for your trip.
What if I forget to put out my diapers?
We certainly understand how busy your life can be with small children. If the diapers are not on your porch when we arrive, we will call you at the contact number you provided. If you’re not available, we can't leave clean diapers without picking up the soiled ones. Please give us a call, we may be able to come back by that day if we are still in the area.

More Questions

What are the charges and what is included?
The charge for 1 month (minimum duration) of our cloth diaper service is $115.00, with discounts for longer service durations. We bill monthly, 2 weeks prior to service period, payment is due in advance.
Our service includes three components: the rental of the cotton diapers, the professional laundering of the diapers, and the weekly pick-up and delivery of the diapers.
What is the cost comparison of cloth vs. disposable?
80 conventional (Pampers) disposable diapers cost around $33.00. 80 natural (7th Generation) disposable diapers cost around $35.00. 80 cloth diapers with our service costs $24 - $27, depending on the duration of service you choose.
Comparing the total cost over 18 months, the average child-in-diapers duration:
Disposables = $2,730 vs. Our Service = $1,830. For more information about this check out Your Savings.
How do I know the diapers you deliver are clean?
We have commercial washers and dryers, designed specifically for industrial use, which use a multi-step process of high heat, soaping, soaking and flushing. The cleaning agents we use are measured in precise amounts. The entire process brings the cloth diapers back to the same ph balance as your baby’s skin.
I'm not sure about cloth, can I just start on a trial basis?
Sure! Just sign up for 1 month (our minimum service duration). If you decide cloth diapering is not for you, you are not obligated to continue with our service.

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